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Nippy maintains a log of the last 20 webhook deliveries for your tenant. Use it to verify which events were sent, when, and whether they were received successfully.

Query the log

Response

Status values

Diagnosing failed deliveries

If you see deliveries with status: failed, check:
  1. Your endpoint returns 2xx — any other status code (including 200 OK with an error body) counts as a failure
  2. The endpoint is reachable from the internet — Nippy cannot reach localhost or private IPs
  3. The signature is verified correctly — if you reject the signature with 401, Nippy counts it as a failure and retries
Responding 200 before processing the event is a best practice. It avoids timeouts if your processing takes longer than expected and prevents unnecessary retries.

Using traceId for support

Each delivery has a unique traceId. If you need the Nippy team to investigate a specific delivery, include the traceId in your report: